Core service · Snow & ice
Commercial snow & ice management
Parking lots, roadways, entrances and walkways cleared and treated to a written specification — with the equipment, crews and monitoring to hold that standard through the worst events of the season.
What we clear, treat and monitor
Every site is scoped surface by surface. Priorities, equipment and timing are assigned per area so the parts of your property that carry people move first — and nothing is left to the operator's judgment on the night of a storm.
The specification
Service triggers and response windows, set to your site's risk
A distribution yard and a retirement residence do not need the same trigger. We write the spec around consequence: where a delay means an ambulance can't reach a door, the standard tightens.
Ice control
Salting and freezing-rain response
Freezing rain is where properties get hurt. It arrives fast, it coats every surface at once, and it is the single most common source of slip-and-fall claims. Ice control is planned separately from plowing: its own triggers, its own materials, its own documentation.
Salt and material supply is managed at the organization level, so a regional shortage in February does not become your access problem.
Discuss an ice-control plan- Freezing-rain response planned as its own event type, with its own trigger and crew assignment
- Application rates chosen per surface — asphalt lots, interlock entrances and concrete walkways behave differently
- Walkway salt bins placed and refilled so on-site staff can treat spot conditions between visits
- Organization-level salt and material management, so supply pressure does not reach your site
- Materials reported per pass: what was applied, where, at what rate
- Zero-tolerance ice programs available where the property's risk profile requires it
Event sequence
How a storm actually runs on your property
Questions property managers ask
What happens when the city grader buries our entrance?
It is part of the plan, not an exception. Sites with municipal grader exposure get scheduled return passes on the entrance after the city route runs, and you can call it in as a priority request if the timing is unusual.
Do you guarantee completion times?
Where the property requires it, yes — guaranteed or priority service windows are written into the specification, including overnight completion. That is part of what the site assessment determines.
How do we prove service happened after a slip-and-fall claim?
Every visit produces a time-stamped record, GPS track and photo documentation, retained and available on request. Property managers use it directly in claim defence.
Can you handle a portfolio of properties?
Yes. Standards stay consistent across sites, with one point of contact and per-site specifications rather than one generic package applied to everything.
What if we need more service than the contract covers mid-season?
Specs can be adjusted mid-season — triggers, priorities, added walkway detail or extra removal. Call it in and we cost and schedule the change.