Now booking Winter 2026 / 27 commercial contracts · Storm desk staffed 24/7 all winter(613) 454-5652CommercialResidential
Operations line(613) 454-5652Request a Site AssessmentBook a Site VisitBook a Visit

Storm Centre

Know what happened on your property, and prove it

Live tracking while the storm is happening, and records afterward. Property managers use them for board reports, tenant questions and slip-and-fall claims. We use them to make sure our own crews did what the plan says.

Submit a Service TicketStorm desk: (613) 454-5652
Live
GPS tracking
Every crew is GPS-tracked, so we can see who's on your property, when they got there and where they worked, in real time. Call the storm desk and your operations manager will pull up the live view for your site.
Record
Service logs
Every visit gets a time-stamped entry: when we arrived, what we cleared, what we applied and when we finished. Your operations manager sends them, and they're ready to hand to a board or owner.
Evidence
Storm documentation
Photos and reports of conditions and completed work: the record you'll want when a claim shows up months later.
Materials
Salt & material reports
What we put down, how much and on which pass. Useful for cost reviews, environmental reporting and tenant questions.
Monitoring
Weather monitoring
We watch the forecast around the clock and decide when to send crews out and where to move them during the storm. You don't have to watch the radar.
Support
Service tickets
Report a missed area, a ridge across an entrance or a slippery walkway mid-storm and it goes straight to the people dispatching your site.

A self-serve live map and log portal are in development. Both are available today through your operations manager.

Storm response plan

What gets done first when everything needs doing

In a big storm, every property we look after needs service at the same time. The order is decided ahead of time and written into each plan, so nobody's negotiating it over the phone in the middle of the night.

Priority 1
Life-safety access
Emergency entrances, patient drop-offs, ambulance routes and main doors at medical and retirement properties.
Priority 2
Pedestrian surfaces
Walkways, accessible parking and building approaches, cleared and salted by dedicated sidewalk crews.
Priority 3
Access & circulation
Drive aisles, ring roads and exits opened so vehicles, deliveries and services can move through the site.
Priority 4
Full site & cleanup
Full lot clearing, piling, widening and return trips once the storm ends and cars have moved.

After the storm

When something doesn't go to plan

Storms show you the weak spots: a snow pile in the wrong place, a walkway that needs a second pass, an entrance the city plow buries every time. After a big storm we look at the site again and fix the plan.

Plans can change mid-season. If yours needs to, that's a normal conversation, not a contract dispute.

Ask for a plan review
  • A site walk after big storms to check snow piles, sightlines and problem surfaces
  • Changes to timing or priorities where the plan didn't hold up
  • Follow-up on any missed area, and we'll tell you what happened and what's changed
  • Equipment or staffing changes for the rest of the season if the site needs more
  • Written confirmation of any change to your plan

Let's look at your property before the snow does.

Book a free site visit and we'll come back with a written plan and a price.

Request a Site AssessmentCall (613) 454-5652